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Our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Home Education Information sessions for you

Information sessions for you

Free information and education sessions

Our free education and information sessions support you to make informed decisions about your government-funded aged care.

Topics include:

  • aged care advocacy
  • aged care rights
  • protecting yourself from harm.

Advocates tailor these sessions to meet your specific needs. They can be delivered in community and aged care settings across Australia. 

Book free education and information sessions

To enquire about an education or information session, complete the form or call 1800 700 600. You will be contacted by the network member organisation in your state or territory.

eLearning opportunities

Aged Care Volunteer Visitors Scheme training

The Aged Care Volunteer Visitors Scheme (ACVVS) offers meaningful companionship to older people who might otherwise experience social isolation and loneliness. For more information, go to our Community connection page.

OPAN provides free training to ACVVS volunteers and staff members about aged care rights, advocacy, and abuse of older people.

If you volunteer in aged care but are not an ACVVS volunteer, you are welcome to complete the training. But please ask your volunteer manager if they have specific guidelines about advocacy and your volunteering role.

Factsheet on how to discuss advocacy with a care recipient.

Talk to Us First

Talk to Us First is a short, self-paced training module that covers the rights of older people seeking or receiving government-funded aged care services and the role advocates play in resolving issues and concerns. 

Talk to Us First takes 30-45 minutes to complete.