Skip to content

If you require urgent information outside of OPAN’s hours, including general information about aged care, contact My Aged Care on 1800 200 422, or click here to visit their website. They will be open from 8am – 8pm this Saturday and Sunday.

Language
española
عربى
Italiana
Ελληνικά
தமிழ்
Tiếng Việt
हिन्दी
русский
中文
中文 (Taiwan)
한국어
Српски
Hrvatski
English

Call the Aged Care Advocacy Line, our national team of advocates is available Monday to Friday 8am–8pm and Saturday 10am-4pm 

Notice: We’re updating this website to reflect changes under the new Aged Care Act, commencing 1 November 2025

Home Information Self-advocacy toolkit

Self-advocacy toolkit

Self-advocacy toolkit

What you need to know for better aged care

Self-advocacy or speaking up means having the right information to get the care and support you need. Explore the topics below to start.

Your aged care rights

What to expect from your aged care.

Your aged care options

The type of aged care available to you.

Solving common aged care problems

What to do when your aged care isn’t up to scratch.

Protecting yourself from harm

Recognising abuse and keeping yourself safe.

Help with decision-making

What happens when you need help making decisions?

Aged care costs

Understanding the costs related to your aged care.

What is self-advocacy?

‘Self-advocacy – or speaking up – puts you in the driver’s seat. It’s about maintaining your own power. The power you have had all your life.’ Gwenda Darling, a member of OPAN’s National Older Persons Reference Group, shares her tips for getting the services you need to age well.

Need more support?
Call 1800 700 600