Free information and education sessions
Our free education and information sessions support you to make informed decisions about your government-funded aged care.
Topics include:
- aged care advocacy
- aged care rights
- protecting yourself from harm.
Advocates tailor these sessions to meet your specific needs. They can be delivered in community and aged care settings across Australia.
Book free education and information sessions
To enquire about an education or information session, complete the form or call 1800 700 600. You will be contacted by the network member organisation in your state or territory.
eLearning opportunities
Aged Care Volunteer Visitors Scheme training
The Aged Care Volunteer Visitors Scheme (ACVVS) offers meaningful companionship to older people who might otherwise experience social isolation and loneliness. For more information, go to our Community connection page.
OPAN provides free training to ACVVS volunteers and staff members about aged care rights, advocacy, and abuse of older people.
If you volunteer in aged care but are not an ACVVS volunteer, you are welcome to complete the training. But please ask your volunteer manager if they have specific guidelines about advocacy and your volunteering role.
Talk to Us First
A short, self-paced training module that covers the rights of older people seeking or receiving government-funded aged care services, provider responsibilities, and the role advocates play in resolving issues and concerns.
A certificate of completion supports aged care providers and professionals to meet Aged Care Quality Standard 2.6, ensuring older people feel safe, encouraged, and supported to give feedback or make a complaint.
Talk to Us First takes 30 minutes to complete.
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Department of Health, Disability and Ageing eLearning courses
Your guide to the Aged Care Act 2024
Module 1: Understanding and Adapting
The Department has developed this learning module to help you or someone you care for understand the changes introduced by the Aged Care Act 2024, and how they might apply to you.
This course will take approximately 20 minutes to complete. However, you may skip through to topics that are important to you at any time.
Whether you’re receiving care, supporting a loved one, or helping someone make decisions, start the training today.
Module 2: Aligning to the changes
Learn how to interact with in the new aged care system, including operations, processes, and workforce practices to align with the requirements of the Act. It provides a structured approach to implementation readiness to ensure that older people, their families and carers, service providers and administrators can integrate changes.
This course will take approximately 30 minutes to complete. However, you may skip through to topics that are important to you at any time.
