OPAN organisations provide information about aged care service provision, referrals and the rights and responsibilities of consumers
Older Persons Advocacy Network (OPAN)
OPAN organisations offer free, independent and confidential services that focus on supporting older people and their representatives to raise and address issues relating to accessing and interacting with Commonwealth funded aged care services.
OPAN organisations seek to ensure that aged care consumers understand and exercise their rights and participate, to the maximum degree possible, in the decisions affecting their care.
Nine State and Territory based organisations form the OPAN network. OPAN services are funded by the Australian Government’s National Aged Care Advocacy Program (NACAP), providing a national voice for aged care advocacy.
We provide individual advocacy support to over 9,000 people each year
We provide information to over 21,000 consumers and family members annually
We educate over 40,000 people each year on rights and responsibilities
The stress that occured because of my provider was a real issue and caused me much anxiety. My advocate stood up for my rights and he gave me the strength to resolve the issue with them. Thanks so muchAged care advocacy service